Interviewing

Before your Interview:
- Research and identify
- Consider your conflict resolution skills
- Focus on your teamwork and leadership skills
- Clarify your critical-thinking/problem-solving skills
- Identify you decision-making skills
- Develop an agenda
- Develop questions to ask during the interview
- Plan your trip to the interview site
- Practice typical interview questions
- What employers seek in candidates
Behavioral Interviewing
Behavioral Interviewing is the most common type of interview format employers adopt. It is based on the theory that past performance is the best predictor of future performance. Rather than asking you how you think you will handle different situations, employers will ask you to describe experiences you have that are similar to those that you will encounter or that demonstrate the skills you will need. You know the employer is using a Behavioral format if questions start with, “Describe a time when…” or “Give me an example of…”
Employers adopt a STAR approach to considering behavioral questions. They look for candidates to do the following:
- Situation — relay a situation they experienced that is descriptive of the question.
- Task — identify the task that was required of them to manage the situation.
- Action — discuss the action they actually took to resolve the situation.
- Result — discuss the outcome of the situation, but also what the candidate learned about themselves, as a professional, from the situation.
If that is uncomfortable, try this three-part approach
- Briefly outline the situation that speaks to the question.
- Outline the skills, knowledge or qualities you possess that allowed you to resolve the situation, explaining how they enabled you to resolve it.
- Finish with how those skills, knowledge or qualities will be useful for you in response to the role for which you are interviewing.
For example, even if asked “Tell me a little bit about yourself?” you can adopt this approach, by doing something like:
“One thing that you should know about me is that I am extremely hard working. As you can see from my resume, I have been able to maintain a 3.6 GPA while working full time and continuing to progress in my current role as I was recently promoted. Additionally, I maintain a commitment to a strong work/life balance that allows me to reenergize regularly by engaging with family and friends. What I’ve learned from balancing these competing demands, is that you have to be flexible and focused. I was reviewing your annual report and noticed that you recently underwent a significant reorganization. Moving forward with this reorganization I anticipate you will need hard working individuals that are flexible, yet focused. These are the characteristics that have been getting me through my degree program without disrupting my professional or personal lives, and I am confident that they will enable me to succeed in the X role.”
After your Interview
- Immediately after leaving the interview, take a few moments and write notes about:
- what you learned about the employer
- what went well
- what you could improve
- Email a thank you note to all who interviewed you (if not possible, then just to the interview coordinator)
- Note should be no more than a few sentences
- Focus on:
- something you want to remind them of
- something you want to clarify
- something that did not come up that affirms your candidacy